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Subprocessors

The service providers that process personal data for Arlo: what for, where, and on what terms. The data processing agreement refers to this list. As of 26 October 2026.

  • Anthropic

    Purpose
    Language models for Arlo’s work for your company account: preparing documents, drafting messages, classifying replies.
    Company
    Anthropic Ireland, Limited, 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland
    Location
    Anthropic stores data in the US and may process requests in the US, Europe, Asia and Australia.
    Safeguards
    EU Standard Contractual Clauses (modules 2 and 3), data processing addendum: www.anthropic.com/legal/data-processing-addendum.
    Data use
    Anthropic may not use your data to train its models. Anthropic deletes inputs and outputs within 30 days. Longer only where needed to enforce its usage policy (flagged data up to 2 years) or where the law requires it.
  • Hostinger

    Purpose
    Server and database for Arlo and this website.
    Company
    Hostinger International Ltd., 61 Lordou Vironos, 6023 Larnaca, Cyprus
    Location
    Frankfurt, Germany
    Safeguards
    Processing in the EU.
  • Unipile

    Purpose
    Connection to your mailbox: sending emails and passing incoming emails to Arlo.
    Company
    Unipile SAS, 168 rue de la Rotonde, 42153 Riorges, France
    Location
    France
    Safeguards
    Processing in the EU; for some of Unipile’s own providers outside the EU, the European Commission’s standard contractual clauses.
    Data use
    Deleted when you disconnect the mailbox.
  • Linkup

    Purpose
    Web searches for research about companies and contacts.
    Company
    Linkup Technologies SAS, 28 avenue des Pépinières, 94260 Fresnes, France
    Location
    EU
    Safeguards
    Processing in the EU.
  • Bouncer

    Purpose
    Checking that an email address exists before Arlo writes to it.
    Company
    Bouncer Sp. z o.o., Wrocław, Poland
    Location
    Frankfurt, Germany
    Safeguards
    Not transferred outside the EU.
    Data use
    Deleted after at most 60 days.
  • Scaleway Transactional Email

    Purpose
    Sign-in links and notifications to you and your team.
    Company
    Scaleway SAS, 8 rue de la Ville l’Évêque, 75008 Paris, France
    Location
    Paris region, France
    Safeguards
    Processing in the EU.
  • Stripe

    Purpose
    Payments, subscriptions and invoices.
    Company
    Stripe Payments Europe, Limited, Dublin, Ireland
    Location
    EU and USA
    Safeguards
    EU-US and Swiss-US Data Privacy Framework and the European Commission’s standard contractual clauses.
  • PostHog

    Purpose
    Error reports and operating events, metadata only: no message text, no data about your contacts.
    Company
    PostHog, Inc., 2261 Market St. #4008, San Francisco, CA 94114, USA
    Location
    EU cloud, Frankfurt, Germany
    Safeguards
    Storage in the EU; for transfers to the USA, the EU-US and Swiss-US Data Privacy Framework and the European Commission’s standard contractual clauses.

Changes

We announce a new subprocessor to the owners of every company account by email at least 14 days ahead. Before another language-model provider takes over, they receive an email naming it, at least 30 days in advance.

The terms: data processing agreement.